For close to five days our house was the only one in the neighborhood without electricity. A neighbor said she saw a tall truck hit the drop wire that supplies electrical current to the house. It happened on a Thursday afternoon so I readily called the emergency number of the electrical supplier so they can fix the line. Too bad, the electrical meter was crushed so the line can't be fixed. I had to reapply for a connection and the process took 5 days including the weekend. Offices are closed on weekends. When the current was back on, the phone refused to go back on. After several minutes of tinkering I finally figured out that the rechargeable batteries needed to be recharged.