Friday, July 30, 2010

I just called one of my credit card providers because of a debit reflected in my billing statement. It seems that I have enrolled myself in a term life insurance. I called the credit card company. It was easy to go through the main phone trunk line but getting hold of a customer service representative was tedious! I had to listen to a bunch of instructions and punch in the corresponding numbers to finally get hold of a "live" customer service representative. Well, it seems that the credit card company had nothing to do with the error. I was given another number to call, the insurance company's. After a 15-minute call, I was finally able to clear the matter up. The insurance company made the mistake. I was enrolled in another type of insurance and not the one they billed me. Reversal of charges will be done for next month's billing. Meanwhile I have to pay the bill. Crap!
Reactions:
Posted by desperateblogger On 7/30/2010 08:19:00 AM 2 comments

2 comments:

  1. You have to pay kahit di dapat nandun? Ay caramba!

    Don't you just hate it when you spend half an hour just listening to the computer telling you to press this and that? Kakainis. Kaya ako I try to steer clear of that....si M ang pinapakausap mo ko most of the time.


    Ay naku gusto na nga naming umuwi even for a short vacay kaso yung isang customer nila M super demanding. For the first time in 9 years, he was away for more than a day....on 2 occasions. San kamo? Mexico!!!! Eh kung sa Cabo ba yun eh di sumama na sana kami kaso hindi eh....

    Enjoy the weekend!

    Huling

    ReplyDelete
  2. @ huling: ibang klase credit cards dito.... swapang!

    sino ba yang demanding na customer na yan? sumama na lang kamo sya sa pinas.

    ReplyDelete

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